FAQ

Simply put, Data Recovery is a system of processes used to recover lost data from a variety of sources, including hard disk drives, servers or storages. Performed by trained experts, data recovery is the last resort when all other methods, including commercial software, fail.

FAQs – Frequently Asked Question

Data loss can occur for a variety of reasons, with the two largest contributing factors being hardware or system malfunctions and human error. These two causes alone account for nearly 75% of all data loss incidents. Hardware failures, such as mechanical issues in hard drives or SSDs, power surges, or overheating, can lead to sudden data inaccessibility. Similarly, human errors, including accidental deletions, formatting mistakes, or misconfigurations, can result in significant data loss.

Other contributing factors include software corruption, malware or ransomware attacks, and natural disasters like floods or fires, which can physically damage storage devices. Regardless of the cause, it’s important to have a robust data recovery plan in place, and more importantly, to implement regular backups to mitigate the risk of permanent data loss.

Data recovery is a powerful tool, but there are some situations where data cannot be recovered. One common example is when data has been physically overwritten by new data, making the original information unretrievable. Severe physical damage to the storage media, such as extreme heat from a fire or complete destruction in a flood, can also render the data unrecoverable.

In cases where critical sectors of the storage device are damaged beyond repair, such as in instances of platter damage in hard drives or corrupted flash memory cells in SSDs, data may be permanently lost. Additionally, if encryption is in place and the encryption key is lost or unavailable, the data may not be recoverable without it. Finally, intentional data destruction methods, such as secure wiping algorithms, are designed to erase data permanently, leaving no trace for recovery.

When it comes to securing data on your hard drive, an ounce of prevention is worth much more than a pound of cure. In fact, prevention is the real name of the game here, because even a pound of cure isn’t always a reliable solution. And security matters, because it’s the nature of business these days to entrust critical data to a computer’s hard drive. When that data becomes vulnerable, so does the business organization as well.

The fact is, your data is only as secure as you make it.

The reality of hard drives is that they’re going to crash sometime – it’s not a question of if, but when. And broken hard drives are vulnerable to those equipped with determination and the right set of tools. (In fact, the only guaranteed secure solution to protecting data on a hard drive is to melt the drive down – not a practical option for most users.) The recovery of the content of failed drives – and the subsequent exposure of sensitive data – is of particular concern to law enforcement and government agencies.

Backing up information as policy ensures your access to data should you suffer a hard drive failure.

It’s necessary, however, to think beyond mere backup. Encryption offers a heightened level of security, ensuring that significant data is locked away to everyone except those who have the right to access it. Encryption tools are commonly available and reliable, depending on the complexity of your needs. Encryption is a necessary part of hard drive security, because even data on a crashed hard drive can be recovered by a determined professional.

Life is full of surprises. Hard drives crash, sometimes with serious consequences. However, if the data on a failed hard drive has been encrypted, the likelihood of recovering meaningful data by any means can be rendered significantly improbable. With a suitable level of care, and some thought to appropriate back-up and encryption, even surprises can be taken in stride.

There are many methods by which data is retrieved, both conventional and non-conventional. In fact, there is no one set way to retrieve data. Each project is analyzed on an individual basis and only then can an action plan be developed. CBL Data Recovery prides itself on being unique in its approach. While other data recovery players test and re-test their clients’ media, CBL employs state-of-the-art replication technology to duplicate clients’ data bit by bit reducing the risk of causing further damage to the data.

Unfortunately, data recovery is not always 100% successful. In certain situations, particularly when the damage to the data storage area is severe or permanent, it may be impossible to recover any data. This can occur due to factors such as extensive physical damage to the storage media, overwritten data, or corruption in key sectors of the drive.

However, in the majority of cases, we achieve high success rates. On average, more than 90% of the cases we handle result in the recovery of most, if not all, of the data. Our advanced recovery techniques, combined with years of expertise, enable us to overcome many of the challenges posed by mechanical failures, logical errors, and other complex issues. While we always strive for complete recovery, we are transparent about the limitations and take every possible step to maximize the chances of retrieving your valuable data.

Each data recovery project is unique, requiring specific processes and timelines tailored to the condition of the damaged media. Upon receiving your media, CBL Data Recovery will provide a detailed report within one business day, outlining the necessary steps and timeframes for recovery. While more complex cases may take several days or even weeks, approximately 75% of all recovery jobs are completed within a turnaround time of 10 to 15 days.

CBL Data Recovery ensures that your recovered data is returned with the same file names, formats, characteristics, and folder structures as it existed before the failure. The data will be restored in its original structure and location for easy access. If your drive was Mac-formatted, we will also return your recovered data on a Mac-formatted drive to ensure seamless compatibility with your system.

CBL Data Recovery provides a secure environment to ensure that clients’ information remains private and protected. All CBL team members are bound by strict non-disclosure agreements to maintain confidentiality. Additionally, our lab features a dedicated secure isolation area with controlled access to uphold the highest standards of privacy and security, particularly for sensitive data, including government information. For added assurance, NDA agreements are available upon request. Your data’s confidentiality is our top priority.

“Regular backups, combined with cloud synchronization, are the most effective strategies for preventing data loss. Nothing safeguards your data better than consistent, routine backups. By implementing regular backup practices, users can significantly reduce downtime and avoid the risk of losing valuable information, saving themselves hours, days, or even weeks of recovery efforts in the event of a data loss incident.

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